Contact Us

We’d love to hear from you

Seen an opportunity that’s right for you, or just want some advice? Have a chat with us and together we can work out the best next step.

Get in touch using the form below and we’ll aim to get back to you within 24 hours. If you prefer to speak to someone over the phone, or require assistance, please call us

Email

Phone

+44 (141) 570 8062

Address

27 Dorian Drive, Clarkston, Glasgow G76 7NT

Support

Contact Our Support Team 24/7

If you want to know more about our products, features, pricing or anything at all, we are here to answer your questions

Call: +44 (141) 570 8062

F.A.Q.

Frequently Asked Questions

Domain And Hosting Prices
When you buy any hosting plan you will get domain free of charge for first year. Usually start from £ 9.99 +VAT
Next year you have to pay for domain plus hosting charges.
Can I Upgrade my hosing plan?
Yes. You can upgrade your hosting plan any time.
Is SSL is free of charge?
Yes, SSL certificate is free provided by Let’s Encrypt. You have to renew or auto renew your SSL Certificate every 90 Days.
How i can install WordPress? Is their any cost involve ?
Go to your C-Panel and then go to Softaculous choose the software you want to install and you are done.
WordPress and other Softaculous software are free of charge. If you install any third party plugin you have to check with the company.
What domain name should I choose?

The choice of domain name depends on how you plan to use it. In most cases, it makes sense to choose one that is easy to pronounce and spell if you will be telling people about it over the phone. Above all, you should choose a name that is memorable and not confusing.

Do I have to keep my website with you forever? Can I move it to another provider?

You may move your site to another Web hosting service at any time. Once your design has been completed, we send you a backup of your website and instruction how to upload on new hosting. If you want us to transfer and upload you site we can do that for a minmum fee of £69 +VAT

Will my website design be search-engine friendly?

All our websites are created with search engines in mind, and all designs are compliant with search engine guidelines. It is a good idea for your website to be re-evaluated from time to time as search engines do alter their rules and algorithms. This will ensure that your site is up to date and compliant with new rules. 

When can I update my website content?

If the website we have designed for you includes a content management system (CMS), then you can access your administrative areas from anywhere as long as you have an Internet connection. You can make updates instantly and as frequently as you wish. If your website is smaller and designed without a CMS, you can update the HTML pages yourself. Webquire also can update it for you.

Can I have an e-commerce system for my website?

Yes. We have secure servers (SSL) that use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. If you want your customers’ payments to be “cleared online,” we can interface to PayPal, Authorize.NET, LinkPoint or other third parties. Read more about the e-commerce website design services here.

Who owns the website once design work is complete?

The website belongs to you. We will send you a copy of the site on USB. If you wish to work with another Web design or hosting company, you can use this USB copy to them to use. You can also download backup copy of your website from our secure portal even if you left us.

Can you help with Google Analytics?

Using code from your Google email account, I can add tracking that you can follow on the Google Analytics website. Your website will be SEO ready you can control and view you website activities in your back-end panel

What is a plug in?

Plugins are small pieces of software that are loaded into the website and bring added functionality.

Will the website work on mobile?

Yes, Our theme (or template) we use generates mobile and tablet versions automatically.

How Quickly Can my website Design be Ready ?

It depends on what you require from your website and if we have to launch to meet a specific deadline such as a product launch or trade show. Sometimes it’s possible to launch early with the basics in place and trickle feed extra pages, posts and products when time and budget allows.
As a basic guide though, a website design without eCommerce is usually 4 weeks depending on complexity. If it’s a new eCommerce website with very few products, then another 2 weeks may be required.

In our experience though, most time is spent waiting for content, feedback and approvals. This is why we insist that as a client, you have planned and prepared everything before we start your project.

Will you teach me how to use my website?

Yes and we will also incorporate over 30 short help videos into your website design’s admin area as part of our ‘Essential Plugins’ package.
Furthermore, personal support for the first year via email and telephone is also included. After that, we offer our ‘Website Care Plans’ which are designed to make your life easier, by freeing you up to concentrate on your business and not your website.

Are there hidden costs with Web design services?

No. We discuss your website requirements and price accordingly. Once you have placed your order with us, we will adhere to our quoted price.

Do I need a database for my website?

This depends on how much information you want to be displayed on your website. If you have many products and services, then it will be advantageous to have a database built into your design. We will discuss this with you in detail. If a database is advised, we will explain exactly how it will work. We will tailor your website design to suit your specific requirements.

Will everyone see my website the same way?

We will test your website on different browsers before lunching. Your visitors will see some things differently depending on their browser, screen resolution settings and their computers. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.

What if I do not like the design?
If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.
Do you redesign existing websites?

Yes. We can redesign existing sites and retain your organisation’s style or give you a completely new look. Webquire also can provide a free website evaluation. We will show you how your site can take advantage of the latest Web technologies.

How can I accept credit cards on my website?

There are two ways to accept credit cards. The first involves using your own card machine and processing the payment yourself. The second option involves hiring an online clearance company. We can design your website accordingly once you have decided which method to use.

How many pages can I have on my website?

You can have as many pages as you’d like. In fact, the more the better from a search engine’s point of view!

Can you help me set up social media?

We can set up a simple page for you on Facebook, LinkedIn, twitter etc. Social media links are a given on the website. You can choose which social media you want to link to your website.

What about website contents? Can you do that for me?

We have an experienced editor. If requested, I can provide original content researched and written by an associate for an extra cost.

What other services do you provide?

We provide monthly maintenance plans, development, writing services, hosting, graphic design, branding and photography.

Can you fix our broken website?

I will try to help you with your site. We have team of 12 designer and 7 developers with knowledge of most of new technology and software.

Satisfaction Guaranteed

24/7 Help Desk Support

Please contact us if you have any question about our product or services. Answers to our most of frequently asked question are about mentioned. If you can't find the answer to your question please contact us. We are happy to assist you or open a ticket with our online ticket system. Our team will respond you within 24 hours.

30 Day Money Back Guarantee

Our 30 Day Money Back Guarantee. If you are not happy with any of our product or services. Simply contact us and we will refund in full very same day. In some cases it may take 2 to 3 working days depends on bank transfer or if its an overseas payments.

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