UK 0800-088-5961 - France 0805-082-014 - Germany 0800-180-3987 info@webquire.co.uk

Privacy Policy

Privacy Policy

We WEBQUIRE LTD. respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by Webquire LTD. Please note that, Webquire LTD reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how Webquire LTD collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by Webquire LTD as explained below.

General Data Protection Regulation(GDPR) Personal Information

You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data (“User Information”). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.

Webquire Limited needs to gather and use certain information about individuals or business.These can include customers, suppliers, business contacts, employees and other people the organisation has a relationship with or may need to contact. This policy describes how this personal data must be collected, handled and stored to meet the company’s data protection standards and to comply with GDPR law.

YOUR LEGAL RIGHTS Under certain circumstances, you have rights under data protection laws in relation to your personal data. See below to find out more about these rights: • Request access to your personal data. • Request correction of your personal data. • Request erasure of your personal data. • Object to processing of your personal data. • Request restriction of processing your personal data. • Request transfer of your personal data. • Right to withdraw consent. If you wish to exercise any of the rights set out above, please contact us No fee usually required You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. What we may need from you We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Time limit to respond We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Use of Users Information

We intend to use such information for purposes of supporting your and your employers relationship with Webquire LTD by designing a web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by Webquire LTD to verify compliance with the agreement between Webquire LTD and your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose. However, please do not submit any User Information if you are less than 18 years of age.

Disclosure of user information

Webquire LTD does not sell, trade or transfer User Information to third parties. However, we may share User Information with our business partners for marketing, advertising or product/service offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys or notifications on Webquire LTD Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for Webquire LTD Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

Accuracy and Security

The accuracy and security of the User Information is important to Webquire LTD. Currently, you may review and request updates to your User Information retained by contacting Webquire LTD. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. Webquire LTD is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorised access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.

Usernames and Passwords

Access to certain content on our web site may be allowed under a written agreement between you or your employer and Webquire LTD and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain Webquire LTD web site(s) containing certain confidential information, products, services, or promotional offers (“Webquire LTD Offerings”). By accessing and using our protected and secured web site(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Disclaimer.

Cookies Policy

Webquire LTD uses “cookies”. A cookie is a small data file that a web site can transfer to a visitor’s hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognise the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

External Back-links

Webquire LTD web site provides links to other third party web sites. Even if the third party is affiliated with Webquire LTD through a business partnership or otherwise, Webquire LTD is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

Recurring Charges Policy

When you agree to a recurring payment, We must inform you of the amount of each recurring transaction, the frequency of the charge, and the duration of the arrangement. If the payment you pre authorise will vary in amount, We must provide you with an option to receive notice of the amount and the date of the charge at least 10 days in advance of the charge. If provides the option, you can choose to receive notice only if the amount of the recurring payment falls outside of a range to which you have agreed. If We did not comply with the above policy, report it to info@webquire.co.uk

You can cancel an authorisation that you have granted to a Us (including a recurring payment authorisation) by sending email to info@webquire.co.uk cancelling the payment authorisation.To avoid unwanted charges for a recurring payment, make sure that you cancel at least five days before your next scheduled payment. Cancelling a standing authorisation through email only prevents from charging your account going forward. You might still be responsible for payment or other penalties under the terms of your agreement with the Us. If you want to cancel your agreement with the Us, contact Us directly by email or call.

You can update or change the payment method that you have authorised to Us via contact us. To make sure that a recurring payment will use the updated payment method, be sure to make the change at least five days before your next scheduled payment.

If you have more questions, you can also contact us info@webquire.co.uk

Refund Policy

Refunds Policy Thank you for shopping at Webquire Limited. Please read this policy carefully. This is the Refund Policy of Webquire Limited. Refund Policy for webquire based on the Return Policy. Digital Services We issue full refund for digital Services within 14 days of the original purchase of the Services were you have not received any services from Webquire. We will Charge you one-time Admin fee of £50.00 . Where you have received our digital services once or more from the date of purchase. We recommend contacting us for assistance if you experience any issues receiving or other issues regarding our Services. Contact us If you have any questions about our Refunds Policy, please contact us: By email: info@webquire.co.uk By visiting this page on our website: www.webquire.co.uk

Service Offering prices, tax, insurance and installation are as shown on your invoice. Payment will be made before supply or Service or, if agreed, within 14 days of the invoice date without further notice from Webquire. Payment timing is of the essence. Webquire may suspend deliveries or Service until full payment for that order. If payment is late the maximum statutory interest rate will apply on the late amount . The costs of recovery shall be payable by you. We reserve our statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.

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